Reports 11 Min Read

When Fraud Targets Your Citizens, Your Reputation Is on the Line Too

State and local governments are digitizing services faster than ever, and fraudsters are following. AI powered scams now include deepfakes and voice cloning used to impersonate legitimate citizens and bypass identity checks. Synthetic identities slip through benefit enrollment systems and redirect payments before anyone notices. Global scam losses hit $1 trillion in 2024 alone, and the reputational damage of a major fraud incident can take years to recover from, eroding the citizen trust that public services depend on.

The Ultimate Guide to Online Fraud Prevention for State and Local Governments gives public sector leaders a clear framework for closing the gaps, covering how modern identity and access management connects fraud detection to decisioning and mitigation across the full citizen journey. It also shows how integrating identity and fraud tools reduces friction for legitimate users while stopping bad actors before they reach the point of transaction.

Download the guide to protect public resources and build the kind of digital trust your citizens expect.