Reports 5 Min Read

Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works

Managing HR and workforce operations effectively is essential for a growing business; however, only 13% of organizations feel that they are fully utilizing their HCM platforms. While the journey to adopting and managing HCM is different for each business, technology and support are vital components of that journey. To gain deeper insights into the goals, challenges, and success factors for effective management of HR responsibilities within small and mid-sized businesses (SMBs), 3Sixty Insights surveyed 524 U.S. business leaders from companies with over 50 employees.

Key takeaways

This report examines:

• How SMB’s desire for control and cost savings leads them to allocate resources to HCM solutions that lack sufficient support, resulting in underutilization that hinders growth;

• How taking the low support or no-support HCM path has lead to greater performance challenges;

• What operational compliance breakdowns looks like in practice;

• What separates the support models that move the needle from those that don’t; and

• How SMBs want to get more out of their HR solutions.

Download your free report today for insights on effective management of HR responsibilities within small and mid-sized businesses.